TYRE WARRRANTY COVERAGE - All new PC, SUV & LT tyre/s marketed & sold by Falken Tyre India
TYRE WARRANTY PERIOD - All tyre/s are covered under the warranty policy for a period of 5 years from the date of manufacturing or till 1.6 mm remaining tread depth, whichever is earlier.
TYRE INSPECTION - Tyre/s under complaint will be examined and inspected by FTI authorized person and their disposition of the complaint/failure shall be final.
BENEFIT TO THE CUSTOMER: During the inspection if any manufacturing defect is reported by FTI authorized person, FTI shall replace the tyre/s of the similar size and specification on Pro-rata basis.
Customer shall be required to pay the depreciation amount on a Pro-rata calculation. The following formula will be applicable to determine the depreciation amount/claim tyre/s cost:
Claim Tyre Cost = Tyre Basic Price X Worn out Tread Depth/Original Tread Depth + Applicable Taxes.
WARRANTY EXCEPTIONS - The tyre warranty does not cover unserviceable conditions caused/arising
due to :-
WARRANTY NON COVERAGE - The warranty also do not cover:-
INCIDENTAL CHARGES - Falken Tyre India Private Limited (FTI) shall not be liable for any incidental or consequential loss/damage including loss of use of vehicle, loss or damage caused to any person or property by or arising out of use of the tyre/s.
REJECTED TYRE STORAGE - All rejected claimed tyre/s if not collected within 21 days of disposition will be disposed off without any prior intimation. FTI or its authorized dealer will not be liable for any loss after the disposal.
ADJUSTMENT PROCEDURE IN BRIEF - In case of tyre/s becoming unserviceable with in the terms & conditions of the Company warranty policy, a warranty claim shall be lodged by the Customer along with Original Warranty Card and Purchase Invoice with a FTI authorized dealer or FTI Customer Care. The same shall be inspected by FTI authorized person and their disposition shall be final and binding.
DISCLAIMER - FTI will not be liable for any statement, promise, commitment or agreement made by its dealers, employees and representatives, except as stated herein.
AMENDMENT - FTI reserves all rights to cancel and/or modify part and/or entire Warranty Policy/ies without any notice in advance.
ARBITRATION - All disputes arising between the Customer and the Company with regard to any claim adjustment shall be subject to arbitration at Gurgaon by a sole Arbitrator appointed by the Company.
*The abbreviations used herein bear the standard meaning.